Frequently Asked Questions
“What are the outsourcing customer service benefits?”
Outsourcing help and business support helps you leave the room for developing your brand and reach new heights without having to worry about hiring and teaching support consultants. Plus, outsourced customer service cost is much lower than building an in-house team from scratch.
“Why do companies outsource customer service?”
Outsourcing customer service is a great way to gather a team that is going to ensure a great user experience and will provide top-notch care without you having to set the team up and teach them the product. NetX will do that for you.
“How much does it cost to outsource your services?”
It all depends on the size of the team, the number of languages, your hours of operation, and whether you prefer a dedicated or shared team of consultants
“What languages do you offer?”
At NetX with a big network of different people around the world, so we are able to offer services to cover languages such as English, Spanish, French, German, Portuguese, Ukrainian, Arabic, and Russian.